Level 1 — Training a new salesperson
Teaching sales basics and encouraging a new salesperson after rejection.
Train a new salesperson on the fundamentals of a sales presentation.
Review the first sales call with a new representative.
A new salesperson feels discouraged after their first client rejection.
Level 2 — Reviewing sales performance with the team
Reviewing numbers, discussing targets and teaching new sales techniques.
Review monthly sales numbers with a female sales representative.
A sales representative questions the realism of the set sales target.
Teaching your team a new sales technique.
Level 3 — Motivating an underperforming sales team
Motivating the team after poor results and resolving internal disputes.
Motivate your team after a month of poor results.
A sales representative complains about unfair competition with a colleague.
Discussing a sales strategy that isn't working well with a team member.
Level 4 — Negotiating directly with a major client
Negotiating with strategic clients and saving important deals.
A major strategic client is negotiating with you and is upset about an issue.
A major client requests special terms as a strategic partner.
A key client is considering ending their partnership with the company.
Level 5 — Leading a team toward an ambitious sales target
Setting ambitious goals, motivating people to reach them and celebrating success.
Set an ambitious sales target for the next quarter with your team.
The team is worried about missing the target in the remaining time.
Your team hits an ambitious sales target.