Level 1 — Starting a new project with the team
Kicking off the project, assigning tasks and setting a clear timeline.
Launching a new project with your team.
You are distributing initial tasks to team members.
Present the initial project timeline to the team.
Level 2 — Updating the client on project status
Organized, transparent updates on progress, budget and delays.
Providing a client with a regular project progress update.
You are explaining the reason for a minor project delay to a female client.
Answer a client's question about the budget status.
Level 3 — Solving a technical problem delaying the project
Leading technical problem-solving and smartly reallocating resources.
A team member informs you of a technical issue delaying the project.
You are reallocating team resources to resolve an urgent issue.
Talk to a client about a technical issue that arose in the project.
Level 4 — Handling pressure to shorten the timeline
Negotiating realistic schedules and tactfully refusing impossible requests.
The project sponsor is pushing to shorten the project timeline.
A project sponsor is insisting on an unrealistic request.
The project sponsor does not understand the technical implementation complexity.
Level 5 — Managing a crisis that threatens the project's success
Leading through a real crisis, communicating transparently and delivering successfully.
Facing a critical crisis that threatens the project delivery deadline.
You must update both the client and the project sponsor simultaneously during a crisis.
Succeed in delivering the project despite all the challenges you faced.